Tile Samples

Everything you need to know about our sample service

 

Free Samples for Every Tile

 

While our photos bring our tiles to life, we know that sometimes, you’ll want to see a sample before you buy. After all, there’s no substitute for experiencing the colour and texture up close - and you can really feel the quality we’re known for.

 

That’s why we offer completely free samples on all of our tiles, delivered direct to your door in less than three working days. There’s no cost or catch - we’ll even pay the postage! Ordering is quick and easy and we won’t ask for card details at any stage.

 

For selected floor tiles, we also offer a large sample option for a small fee. You’ll receive a much larger sample (usually around the size of an A4 piece of paper) so you can really feel confident you’re making the right choice.

 

Free Samples for Every Tile

 

While our photos bring our tiles to life, we know that sometimes, you’ll want to see a sample before you buy. After all, there’s no substitute for experiencing the colour and texture up close - and you can really feel the quality we’re known for.

 

That’s why we offer completely free samples on all of our tiles, delivered direct to your door in less than three working days. There’s no cost or catch - we’ll even pay the postage! Ordering is quick and easy and we won’t ask for card details at any stage.

 

For selected floor tiles, we also offer a large sample option for a small fee. You’ll receive a much larger sample (usually around the size of an A4 piece of paper) so you can really feel confident you’re making the right choice.

Free Samples

  • Up to four free samples per order

 

Sample size depends on the tile
For small wall tiles up to 30 cm long you will receive a whole tile

  •  
  • For larger floor tiles you will receive a cut sample which measures roughly 10 x 15 cm  

Large Samples - £2.50

Up to four large samples per order

 

Approx size of each sample is 20 x 30 cm which is roughly the same as a sheet of A4 paper

 

Available on selected large floor tiles sized 30 x 60 cm and above

 

Free Samples

 

Four free samples per order

 

Sample size depends on the tile
For small wall tiles up to 30 cm long you will receive a whole tile


For larger floor tiles you will receive a cut sample which measures roughly 10 x 15 cm  

 

 

  • Large Samples - £2.50 each

     

    Up to four large samples per order

     

    Approx size of each sample is 20 x 30 cm which is roughly the same as a sheet of A4 paper

     

    Available on selected large floor tiles

 

How to order free samples

 

If you’d like to see a sample for a particular tile, simply click the “Add Free Sample” button on the product page then head to the checkout when you’re ready to order. You’ll just need to enter your address and contact details. You can order up to four samples completely free of charge. We even pay the postage!

 

How to order large samples

 

Our large samples cost £2.50 each. Simply click the “Add Large Sample” button on the product page and head to the checkout when you’re ready to order. As well as your address and contact details, we’ll need to take a small payment.

 

You can order up to four large samples at once, and you can also add up to four free sample tiles within the same order.

 

 

How to test your samples

 

Once your samples have arrived, it's time to try them out - it's worth reading this short guide for a little extra information.

 

When you've found the one, simply scan the QR code on the back of the sample to be taken directly to the product page, ready to place your order.

 

 

How to order free samples

 

If you’d like to see a sample for a particular tile, simply click the “Add Free Sample” button on the product page then head to the checkout when you’re ready to order. You’ll just need to enter your address and contact details.

You can order up to four free samples tiles at once.

 

 

How to order large samples

 

Our large samples cost £2.50 each. Simply click the “Add Large Sample” button on the product page and head to the checkout when you’re ready to order. As well as your address and contact details, we’ll need to take a small payment.

You can order up to four large samples at once, and you can also add up to four free sample tiles within the same order.

 

 

How to test your samples

 

Once your samples have arrived, it's time to try them out - it's worth reading this short guide for a little extra information.

When you've found The One, simply scan the QR code on the back of the sample to be taken directly to the product page, ready to place your order.

FAQs

What size are your free samples?

Samples for smaller tiles are either whole or half-sized pieces. For larger tiles, we’ll send a handy-cut sized piece, which usually measures 10 x 15 cm. Either way, they tend to be much larger than you’ll receive from elsewhere.

What size are your large samples?

Our large samples usually measure 20 x 25 cm, although this may differ for certain products. You can view both the small and large sample size for a particular product by viewing the “Tile Specifications” on the product page.

How will my tile samples be delivered?

We use Royal Mail and Evri to deliver our samples and they’ll usually arrive in two working days. You’ll receive an email with tracking information once your order has been dispatched.

Can I recycle my sample box?

We’ve gone to great lengths to ensure that our sample packaging can be completely recycled. As of June 2023, no plastic or foam packaging is used. Instead, our samples are sent in brown postal boxes and they’re protected by Kraft paper, both of which can be recycled in your normal paper recycling bin.

Can I see a full sample for a large floor tile?

For large floor tiles, we're unable to send out a full-size sample tile. Due to the size and weight, these would have to be sent on a pallet which is uneconomical. Instead, we offer large samples which will give you a great indication of the colour, finish and quality.

You can also order one single box of any large floor tile, which will be delivered to you on a wooden pallet for security and safety. This will allow you to assess a full tile, before you make a whole order.

Can I order more than one sample of the same tile?

We understand that you may wish to see more than one sample for a particular tile, especially if that tile is varied or part of a mixed pattern. Unfortunately this isn't possible - allowing only one sample per tile means we can keep our samples completely free and fair for all our customers.

Will my order be exactly the same as my sample?

Although we try to ensure that samples are sent from current stock, we can never guarantee that your tiles will be exactly the same as the sample you receive. Tiles do vary from batch to batch and there may be variance within the tile design itself, to replicate the beauty found in natural materials.

What size are your free samples?

Samples for smaller tiles are either whole or half-sized pieces. For larger tiles, we’ll send a handy-cut sized piece, which usually measures 10 x 15 cm. Either way, they tend to be much larger than you’ll receive from elsewhere.

What size are your large samples?

Our large samples usually measure 20 x 25 cm, although this may differ for certain products. You can view both the small and large sample size for a particular product by viewing the “Tile Specifications” on the product page.

How will my tile samples be delivered

We use Royal Mail and Evri to deliver our samples and they’ll usually arrive in two working days. You’ll receive an email with tracking information once your order has been dispatched.

Can I see a full sample for a large floor tile

For large floor tiles, we're unable to send out a full-size sample tile. Due to the size and weight, these would have to be sent on a pallet which is uneconomical. Instead, we offer large samples which will give you a great indication of the colour, finish and quality.

 

You can also order one single box of any large floor tile, which will be delivered to you on a wooden pallet for security and safety. This will allow you to assess a full tile, before you make a whole order.

Can I order more than one sample of the same tile?

We understand that you may wish to see more than one sample for a particular tile, especially if that tile is varied or part of a mixed pattern. Unfortunately this isn't possible - allowing only one sample per tile means we can keep our samples completely free and fair for all our customers.

Will my order be exactly the same as my sample?

Although we try to ensure that samples are sent from current stock, we can never guarantee that your tiles will be exactly the same as the sample you receive. Tiles do vary from batch to batch and there may be variance within the tile design itself, to replicate the beauty found in natural materials.